Posts Tagged ‘employee morale’

Massage Therapy FAQ’s

The law always requires that you be appropriately covered with sheets or towels to keep you comfortable and warm. If you start feeling uncomfortable or exposed, speak up. Your therapist will respect your wishes and work with you to make the massage session a comfortable one.
No, only undress as much as you are comfortable with. Some people prefer undressing completely, while others prefer to keep undergarments on. You'll have privacy in your massage room to undress before the session and redress afterwards.
It depends on your massage therapy goals. Some people get a monthly massage to manage stress or to prevent health problems. Others opt for weekly sessions if they need relief from injuries and chronic tension.
Licensing and certification mean that the massage therapist can legally practice massage in your city or state. To get this license, they must have performed several hours of training at an accredited school, past the extensive licensure exam, and have paid any relevant licensing fees.
Every insurance plan works a little differently, so your best bet is to contact your insurer directly. Some plans do cover alternative therapies including chiropractic and massage. You will likely need a doctor's prescription first. If you don't have health insurance, or if it doesn't cover massage therapy, you can find massage therapy coupons and discounts on our site.
How much depends on how pleased you are with the service and how much the massage costs (the full price, not any discounted fees). One easy trick is to think about how you would tip a waiter after a similarly priced restaurant meal. This is often 15-20% or more if you received exceptional service.
Let your massage therapist know before the session if there are areas on your body that you don't want to be touched. They will have the training and experience to give you a therapeutic massage while working around ticklish or sensitive places like your feet or abdomen.
Yes, absolutely. You should always speak up if something is uncomfortable. Secondly, keep the lines of communication open during deep tissue massage or sports injury massages. Your therapist needs the feedback to work on you properly and without aggravating an injury. On the other hand, if you are looking for relaxation, it's often best not to talk unless necessary. This lets your mind as well as your body release tension. With the right mindful breathing technique, you may even achieve a stress relieving meditative state during the massage.
Most likely, unless your doctor says otherwise. Prenatal massage can reduce and relieve common pregnancy issues like lower and upper back pain, sciatic nerve irritation, swelling, tension headaches, heartburn and constipation, and more. Let your massage therapist know that you're pregnant so they can use the right techniques during the session.

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What Matrix Spa & Massage Customers Are Saying

myndee Hanberg
myndee Hanberg
01:53 21 Feb 21
My hubby and I came in for a couples massage but due to a mishap with the room we had to be separated. Other than that we really enjoyed the massages. I had Rachel and she was great. Very informative, friendly, and respectful. It was very clean and a calming atmosphere. Overall 5 stars.
Cezaryna Dzawala
Cezaryna Dzawala
16:45 20 Feb 21
Jacqui was very professional and knowledgeable.I felt like a newborn afterwards and I will definitely be back!
Christian Fierro
Christian Fierro
01:11 13 Feb 21
I had a delightful and safe experience here with my SO for a couples massage and hydrotherapy session. Donna May and Rachel were great therapists that asked questions and delivered as needed. The entire experience was so relaxing and I wish we could have stayed longer
Alyson Johnson
Alyson Johnson
23:24 06 Feb 21
Rachel did a prenatal massage and she was excellent. My husband booked it for on their website for $70 but the owner told me at checkout it was $80. I'm disappointed that she did that.
Rochelle Rice
Rochelle Rice
16:53 31 Jan 21
I booked 5 massages for my sisters and I. The staff worked to find a place in their schedule for us and made it such a nice experience. Personally for me, Richard was so phenomenal! He was very professional and talked as much as I wanted but most of the massage I just wanted to relax. He calmly cued me to breath to release the tension of the muscle he was working, giving gentle education. I received the perfect pressure that I requested, which I like a lot of pressure. I would definitely book here again!
Horge Condaliza
Horge Condaliza
01:15 29 Jan 21
Amazing experience. Purchased a Groupon, and wasn't disappointed. Jaqui is very good at what she does. It was only a half hour swedish, but what she did in that half hour was amazing! Plus the infarred sauna was dope. Haven't sweat that much in a long time.
Anny Spencer
Anny Spencer
16:29 25 Jan 21
This was a first time massage for both me and my spouse. We used the Ruby Package so we could enjoy the hydrotherapy circuit. Our therapists were Donna May and Jacqui and they were both amazing! I loved that they explained the whole process and really made us feel comfortable. We would definitely recommend!
Tanner Ori
Tanner Ori
02:54 08 Jan 21
Matrix Massage is my favorite in Salt Lake. The staff is friendly and the work is amazing! I recently went in for some nerve pain and as soon as i left I felt 100 times better! Definitely recommend and I will definitely be going back soon!
Kenzee Bird
Kenzee Bird
16:25 03 Jan 21
We had an amazing couples massage, the staff was very professional and friendly, and the building was clean and well-kept! Such a great experience, will be coming back for sure!
Jorge Valle
Jorge Valle
17:17 17 Mar 20
Alfonso Ayala
Alfonso Ayala
17:03 17 Mar 20
norma castillo
norma castillo
16:49 17 Mar 20
Michael LaCombe
Michael LaCombe
21:43 15 Mar 20
brody harris
brody harris
06:25 15 Mar 20
I happened to be in Slc area for the day and decided I needed a massage. I booked the 90 minute deep tissue massage and they got me booked in with less than a 45 minute notice to my surprise! There was nice calming music and the receptionist was very friendly. Jacque my therapist was very knowledgeable and professional in her work. She asked about the problematic areas and made sure to put some extra effort into them. That was the best massage I have ever received, you just can’t put a price on the pain relief I experienced I will most certainly be back!
Jeff Deitz
Jeff Deitz
16:32 27 Feb 20
My wife and I have been going to Matrix for several years now. Always a couples massage with reflexology. Great experience! Calm environment with a relaxing experience. My therapist this last even gave me some stretches I could do at home for my back.
Laurel Hill
Laurel Hill
16:53 25 Feb 20
I was so impressed with my massage, it was unexpected and exactly targeted what was hurting. I will be back.
Madeline Malmquist
Madeline Malmquist
17:07 24 Feb 20
I have been to a few places around town over the years and i find myself always coming back to Matrix. They offer a large variety of massage therapists to choose from.
Jane Edwards
Jane Edwards
04:12 22 Feb 20
I have known the owner of Matrix Spa & Massage for decades, long before her business was even a dream. I marvel at her success in growing a 5-star spa. From my first step through the door I am greeted by a welcoming, informative, happy-to-serve-you receptionist. The environment is peaceful, calming, inviting throughout my visit. I have had the privilege of many massages from owner Julieta Hernandez. She demonstrates brilliance in creating a business that develops exceptional therapists in a nourishing environment. Aches diminish. Massages never disappoint. Thank you for the comfort and relief. Unbeatable.
Bart Williams
Bart Williams
15:06 19 Feb 20
Great deep tissue massage the first time I went. I went a second time and it was even better! Went for a 3rd time and still great. Making progress with some tight back muscles.
Lynsee Murtaugh
Lynsee Murtaugh
03:36 13 Feb 20
One day I had a terrible massage on my anniversary and when I emailed the spa they took care of me with a make up massage. The second massage was with Troy and it was absolutely amazing. He listened to everything I asked of him and was one of the best massages I have had in a long time. Troy and Julieta (the owner) are the reasons I will be back!
Vaughn Call
Vaughn Call
18:23 12 Feb 20
We had a great experience - again. Our couples massage was awesome. Both therapist we very good and put our concerns first. They asked the right questions and gave great advice post massage!
Roger Graff
Roger Graff
20:59 05 Feb 20
It's a perfect time for "Winter" massage to get rid of stress,colds and be "warm" and relaxed for a good massage👍😊
יוחאי גרינפלד
יוחאי גרינפלד
22:22 27 Jan 20
Came here with a group of dancer from Fiddler on the Roof Broadway Tour, and had the best time. This place offers a replenishing environment of wellness and self care, and was just what we needed. Excellent staff, excellent clean facilities, and endless kindness from the front desk (shout out to Adam).
Isabella Faye Silva
Isabella Faye Silva
03:08 25 Jan 20
I loved my prenatal massage I got from here! I felt so much better. Thank you Matrix Massage!
Dede Vilven
Dede Vilven
19:02 18 Jan 20
Would definitely go to Nina again. I’m so happy to have found a massage therapist that knows what they are doing and can get all the knots out. She left me with some notes and things to work on at home which was much appreciated.
Robert M
Robert M
03:47 13 Jan 20
This place is wonderful. I always leave very relaxed and refreshed.
Jedi Karen
Jedi Karen
06:51 02 Jan 20
The guy who worked on me was beyond wonderful. He started off too hard and then when I said something he went to a spot on perfect pressure. I was in pure bliss and I struggle with constant anxiety. I see why this place is so popular.
Tyler Call
Tyler Call
07:43 20 Nov 19
Aaron Fournier
Aaron Fournier
17:55 15 Nov 19
Fantastic service and quality massage. They actually care about their customers' issues and adapt to them during the massage.
P Dixon
P Dixon
15:28 09 Nov 19
I have been going to Matrix for many years. Before that I had been going from spa to spa looking for a place that was consistent, and finally found Matrix. I have had many therapists there and they have all been great, and very professional. I can generally get appointments when I need them. Highly recommend.
Jessica Carey
Jessica Carey
14:44 30 Oct 19
I love Matrix Spa. I love the ambiance of the spa and it has a very "hole-in-the-wall" feel which makes me feel more at home and less like a doctor's office. I have always felt comfortable there. The massages have been fantastic, I usually go to Jacqueline. Would highly recommend this spa. Also, I feel that their prices are very competitive and reasonable.
Drea Mahonec
Drea Mahonec
12:22 24 Oct 19
Annie Tasse
Annie Tasse
15:38 18 Oct 19
I had a great experience with Jaqui. I walked away feeling really relaxed and calm. Also, Julie was super helpful in making sure that I was fully satisfied with my experience. Very calming atmosphere as well, loved that.
Cindee Elmer
Cindee Elmer
21:02 12 Oct 19
Was very happy to find a place that I could book a massage same day. It was simple to book online and the staff was very friendly, even accommodating a request to switch from a 30 to a 60 min massage. My therapist, Eztli was friendly and competent. Had a wonderful massage experience. Would recommend.
Amber Kennedy
Amber Kennedy
18:13 28 Sep 19
Sooooo good. This place has always been a great place to treat myself with something truely special
Jesse Palmer
Jesse Palmer
02:14 14 Sep 19
First time here I had an excellent experience. My therapist was skilled with 4 years experience and you could tell.
Mary Henrie
Mary Henrie
00:31 10 Sep 19
We had a lovely couples massage here with Chad and Jacque and I couldn’t have been happier with the service. They were very professional and the environment was relaxing and clean.
Oddie Moghalu Schulle
Oddie Moghalu Schulle
21:37 05 Sep 19
I called one morning to ask about a walk in. The receptionist was kind enough to call in one of the massage therapists who was there within 30 minutes to accommodate me. She did a fantastic job on my tense muscles. She knew when to upgrade me to the expert package because of all the knots I had all over my body. I have since had better pain relief since my massage there and I am looking forward to my next appointment. Definitely recommend this place for anyone who wants a skilled therapist who knows what she is doing.
Lisa Snarr
Lisa Snarr
16:30 26 Aug 19
By far the BEST massage experiences I've had! The staff is wonderful, the overall feel of the spa is calming and peaceful! I'm kind of a clean freak and I absolutely love how comfortable I feel in regards to their cleanliness. I appreciate their attention to everything from music to decor to offering chlotaphyll water. This place deserves more than 5 stars!!!
Linda Russell
Linda Russell
22:06 19 Aug 19
I've been having massages from the owner over 19 yrs. She has an awesome story coming from Mexico working to build her own business. She's an extremely hard worker to have the business she has. She gives her all to me after all these yrs. She personally trains her staff once they come to work for her. No matter what few who put her business down for any reason, it's probably a lie! She use to work 7 days a week! I had a horrible accident 59 yrs ago & broke all my bones in my body except arms & legs. She's been the one who has gotten me thought the worse of times when I was in so much pain. I've moved 10 yrs ago & haven't found anyone like her. I come back through the summer & if she's available, she works on me! The spa is really nice before a massage to loosen my muscles! I wish her success for the rest of her life! Luv u, Julietta
Erica Cung
Erica Cung
18:51 07 Aug 19
This was such a wonderful experience. We did the couples massage Emerald Package. My boyfriend said the experience has helped his back and eased a lot of pain from our drive. If I ever find myself in Salt Lake City again I definitely will be coming here.
Michelle Matthews
Michelle Matthews
19:44 05 Aug 19
Brynn P.
Brynn P.
11:09 13 Aug 18
This spa was amazing! A group of us went there this past Friday for a Bachelorette Party! This is the only spa in SLC that has any packages or deals for a...
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