Client Testimonials

Christopher Canto
Christopher Canto
15:57 22 Jul 22
Well worth it!My wife and I were needing time to unwind and relax, I bought the Emerald Package, it was well worth the money! The amount of time and detail the staff took us was amazing. We left feeling relaxed and ready to tackle the world again. We are going to be coming back. The spa downstairs was amazing, what a way to finish off the night after a massage. Thank you for making our night!
Quaceé Dorby
Quaceé Dorby
08:20 19 Jul 22
There are so many good things to say about this place. The biggest shout out to Donna May who gave me the best deep tissue massage I’ve ever had in my life. Repeat: the BEST deep tissue massage I’ve ever had IN MY LIFE. The price was $95 for an hour.Other pros: they got me in on a Sunday.The facility is very clean.They have optional spa upgrades (see photos).Cons: They have this required form where you have to fill out medical information. I don’t like providing my medical information and it wasn’t necessary for this type of appointment.The booking process could be simpler but it’s not a make or break.Overall, I had a nice time and look forward to booking with Donna May in the future.
Nique Mower
Nique Mower
23:31 16 Jul 22
Donna, Jackie and Juiletta were amazing!!! Loved all of it worth every penny!!!!
Christina R.
Christina R.
20:34 03 Jul 22
Able to get appointments quickly, wonderful massages and the whole hydrotherapy downstairs was amazing
Rajah Jay
Rajah Jay
23:08 02 Jul 22
Julieta Hernandez
Julieta Hernandez
19:46 29 Jun 22
I want to say thank my Matrix Team family is running the business and thank you to all our customers that trust our services !!
Ryan McCarty
Ryan McCarty
13:49 28 Jun 22
Kamerra H
Kamerra H
15:48 23 May 22
My mom and I did the mother and daughter package and overall it was a really awesome experience! The place was under construction but they were able to accommodate our needs, the only downside is I never even knew our massage therapists names and I am kinda bummed about not being able to utilize the hot tub or sauna but I guess that means I’ll just have to come back another time! (:
Viktoriya Semeykina
Viktoriya Semeykina
03:08 30 Apr 22
I had the best deep tissue massage of my life there, Richard is the best therapist! I highly recommend him for sore muscles and back problems.
masterartist04
masterartist04
00:14 29 Apr 22
I love this place, I recommend this place to everyone
S Havens
S Havens
20:58 24 Apr 22
Excellent massage for myself and my husband. It was my first massage and it was a pleasant experience
Mandy Britt
Mandy Britt
03:15 02 Apr 22
Richard gave an amazing massage!
Tilomai Pea
Tilomai Pea
01:10 24 Mar 22
Richard S.
Richard S.
14:55 14 Feb 22
Here at Matrix massage, Rachel was extremely skilled and attentive to my lower back issues. Fantastic massage, just the right pressure and incredible...
Emma Slikker
Emma Slikker
14:22 01 Feb 22
I have been here 3 times now and have done packages and massages. Always a good experience.
Dolores Medina
Dolores Medina
19:38 12 Dec 21
A delicious sanctuary. I felt the worries of the week being worked out of my body. Richard was my “ Sensei” masseuse educating me on muscle connections and guidance on how to release tension. This is now my spiritual hideaway once a month.
Laura
Laura
05:56 18 Nov 21
R R
R R
05:53 12 Nov 21
Janet Cook
Janet Cook
16:52 09 Nov 21
A little pricey, but always a great job. Definitely worth it.
britt sloan
britt sloan
04:38 12 Oct 21
Mouse kowitts
Mouse kowitts
03:40 04 Oct 21
FrIendly staff, great massage
John S
John S
00:29 06 Sep 21
Had a massage with Donna the other day. I learned a lot, mainly that I should do it mote often. Donna took me on an excellent journey to the land of Awesomesauce.
Seth Walsh
Seth Walsh
23:48 03 Sep 21
I just had the best massage I've ever had from Rachel K. She really helped fix a lot of the abuse I've done to my body through a heavily active lifestyle. Thank you!!
Donna May L.
Donna May L.
14:40 03 Sep 21
Amazing therapists. I love their hydro circuit. sauna has helped my pain in so many ways. If you're going to come here and get a massage definitely book a...
Bryant T
Bryant T
19:49 29 Aug 21
Kelly C.
Kelly C.
15:58 07 Aug 21
My first time visiting Matrix and I somehow booked the wrong service, but I'm not even mad about it! (I booked Thai massage online but when I got there,...
Jesus Moreno
Jesus Moreno
02:33 01 Aug 21
Mike Black
Mike Black
01:31 26 Jul 21
Excellent care and customer service. Donna May and Rachel were awesome! Highly recommend.
Emma vB
Emma vB
16:51 08 Jul 21
Had my first massage here yesterday and was super impressed overall. I booked in with Donna, she did a great job and really worked into my problem areas. She was professional and friendly. Have already booked in for a follow up session.
Sara Stevenson
Sara Stevenson
16:02 21 Jun 21
My husband and I have been going here for 7 years now. We have never once been disappointed. They have an amazing environment, fantastic prices and every therapist we have had has been stellar. 10/10 recommend every time! We had a massage yesterday with Donna May and Rachel K. They both were phenomenal and very professional. We love it here!!!
Livia Gooden
Livia Gooden
00:07 15 Jun 21
Richard is the Bomb.com...and I will be back for their great massage and service!
Whitney Stratton
Whitney Stratton
18:14 08 May 21
Ashley Berger
Ashley Berger
17:10 04 May 21
This was my first visit to Matrix. And I can't wait to go back! I've already scheduled my next massage.The pricing is excellent. You totally okay for their quality and expertise, without paying any markups I've seen at other places. What I received was worth every penny and more.Atmosphere is amazing. I felt welcomed and at ease. It was peaceful and serene. Everything was so nice and clean, and the Covid distancing was easy and encouraged. I got a couple's massage with my partner. The room was nice and big, and the tables were wider than I'm used to at other places.Both therapists were very professional. They listened to my wants and needs. Their instructions were simple and given in a friendly, adult manner. All the things I asked for were given in spades. This is the first time in my whole life a therapist actually respected my wish for soft pressure on my lower back and hips. I can't believe it still. All my covered areas were respected. Rolling over was easy and done with privacy.It feels GREAT. Best massage ever, no doubts. I left feeling so much more relaxed and loose than when I came in. I used to get 3-5 massages a year. But then Covid happened, so I haven't had a massage in over a year. The tightness and knots were no joke. But my therapist worked them out and loosened me up like it was nothing. Like I said, my request for different pressures in different places was honored.I couldn't have had a better experience, there's just no way. Five stars? 100 stars!
Rebecca Weber
Rebecca Weber
02:28 04 May 21
Manuel Medrano
Manuel Medrano
20:04 21 Apr 21
Great hands😍👌👌👌
Jake Darger
Jake Darger
01:37 11 Apr 21
Me and my girl got a ruby couples package and it was fantastic just what I needed.
Emily Poff
Emily Poff
17:24 28 Mar 21
I had the best massage ever from Richard. I have chronically tight muscles and he helped me so much. Highly recommend!!
Susie Greer
Susie Greer
01:55 16 Mar 21
Got the best massage I've had in a long time from Richard. He was really good at making me breath into the tight spots which allowed them to release. He was really knowledgeable and had my posture looking better than it has in ages! Highly recommend! Will be back next time I'm in town!
Brynn P.
Brynn P.
11:09 13 Aug 18
This spa was amazing! A group of us went there this past Friday for a Bachelorette Party! This is the only spa in SLC that has any packages or deals for a...
Next Reviews

Knowledge working in combination with a powerful healing touch

Sports Massage

I have known Julieta for well over 2 years now. During that time, I have been a patient for treatment of a chronic knee injury. Since working with her I have finished eight road and trail running races, most of them greater than 26 miles, including the Wasatch Front 100 Mile Endurance Run.

During that time, I have been fortunate to learn of Julieta’s personality and character. She is professional, reliable and pleasant. Her level of competence is unsurpassed in the valley. She has been voted best deep-tissue massage therapist by City Weekly and currently contracts for the Real Salt Lake soccer team.

In summary, I give Julieta Hernandez my highest praise and support. She is a highly skilled practitioner, kind-hearted person who would be a reliable contractor for the services requested.

Kevin J Bruen M.D.
Chief Resident in General Surgery
University of Utah

 

Their massages have allowed me to manage my pain and work and play pain free. I am a client for life

Back Pain Massage


I have had the privilege of traveling around the world and staying in some of the finest hotels and spas. I have also suffered from chronic back pain for most of my life. As I traveled I have always looked for ways to relieve my back pain by visiting many hotels spas and masseuse.

I received a certificate as a birthday gift for a massage by Julieta Hernandez. I can now honestly say that I don’t have to waste my time looking anywhere else in the world for the world’s best massage, its right here in Salt Lake City, Utah.

Julieta and her staff are professional and more importantly, they listen to their clients and focus in providing a comfortable atmosphere and amazing work. Their massages have allowed me to manage my pain and work and play pain free. I am a client for life.

John G. Kimball
GM of Business Operations
Real Salt Lake

 

Powerful healing touch

Deep Tissue Massage

My name is John Williams, and I have been a client of Julieta’s since 1998

When I was first introduced to Julieta, my main concern was whether or not she could do “deep-tissue” massage and whether or not she knew what she was doing.  I am happy to say “yes” to both accounts!  Julieta’s work is a complete package – knowledge working in combination with a powerful healing touch. When Julieta works on me, it is truly a gift – one which puts me together in mind, body and spirit.

I truly believe that Julieta and the Matrix Massage Team will be a great complement and benefit…

John Williams
GASTRONOMY , INC.

 

It’s amazing what relaxation as a couple can do for a partnership

Couples Massage


I didn’t know what to expect when I arrived at Matrix for a couple’s massage with my husband. I was even a little nervous about what it would be like… I didn’t want it to feel uncomfortable or awkward to participate in a massage together. When we entered, my concerns were immediately put to rest. I found the place beautifully and tastefully decorated; from the lobby to the massage room to the bathroom to the steam room to the office, it was absolutely beautiful!

Surrounded by gorgeous tapestries and live plants, earthy colors and natural fabrics, Oriental paintings and aromatherapy, I was transported to a true spa get-away with my sweetheart. We changed into white robes and had some time to sit together while enjoying fresh sliced oranges. Next was a soothing session in the steam room with essential oils. We then went to the massage room together where we experienced what I can only call intense relaxation.

The most rewarding part for me was the opportunity to see my husband so thoroughly relaxed. Every time I opened my eyes, I looked at him lying on the table next to me, a smile on his face and a feeling of peace washing over him. Neither of us were thinking of our ‘to do’ lists… we were just husband and wife enjoying the moment.

After our massages were over, we took some time to simply enjoy how good we felt. It is amazing what true relaxation as a couple can do for a partnership. We were renewed, refreshed, and invigorated. I never realized how important it is to take time like this as a couple. It was just the pick-me-up we needed after many stressful weeks of moving, working, studying, and ‘getting things done’.

Thank you, Matrix Massage, for a unique and totally classy experience.

Alicia Bonilla
EDITOR

Massage Therapy FAQ’s

The law always requires that you be appropriately covered with sheets or towels to keep you comfortable and warm. If you start feeling uncomfortable or exposed, speak up. Your therapist will respect your wishes and work with you to make the massage session a comfortable one.
No, only undress as much as you are comfortable with. Some people prefer undressing completely, while others prefer to keep undergarments on. You'll have privacy in your massage room to undress before the session and redress afterwards.
It depends on your massage therapy goals. Some people get a monthly massage to manage stress or to prevent health problems. Others opt for weekly sessions if they need relief from injuries and chronic tension.
Licensing and certification mean that the massage therapist can legally practice massage in your city or state. To get this license, they must have performed several hours of training at an accredited school, past the extensive licensure exam, and have paid any relevant licensing fees.
Every insurance plan works a little differently, so your best bet is to contact your insurer directly. Some plans do cover alternative therapies including chiropractic and massage. You will likely need a doctor's prescription first. If you don't have health insurance, or if it doesn't cover massage therapy, you can find massage therapy coupons and discounts on our site.
How much depends on how pleased you are with the service and how much the massage costs (the full price, not any discounted fees). One easy trick is to think about how you would tip a waiter after a similarly priced restaurant meal. This is often 15-20% or more if you received exceptional service.
Let your massage therapist know before the session if there are areas on your body that you don't want to be touched. They will have the training and experience to give you a therapeutic massage while working around ticklish or sensitive places like your feet or abdomen.
Yes, absolutely. You should always speak up if something is uncomfortable. Secondly, keep the lines of communication open during deep tissue massage or sports injury massages. Your therapist needs the feedback to work on you properly and without aggravating an injury. On the other hand, if you are looking for relaxation, it's often best not to talk unless necessary. This lets your mind as well as your body release tension. With the right mindful breathing technique, you may even achieve a stress relieving meditative state during the massage.
Most likely, unless your doctor says otherwise. Prenatal massage can reduce and relieve common pregnancy issues like lower and upper back pain, sciatic nerve irritation, swelling, tension headaches, heartburn and constipation, and more. Let your massage therapist know that you're pregnant so they can use the right techniques during the session.

Call Now to schedule your massage! (801) 799-4999



What Matrix Spa & Massage Customers Are Saying

Christopher Canto
Christopher Canto
15:57 22 Jul 22
Well worth it!My wife and I were needing time to unwind and relax, I bought the Emerald Package, it was well worth the money! The amount of time and detail the staff took us was amazing. We left feeling relaxed and ready to tackle the world again. We are going to be coming back. The spa downstairs was amazing, what a way to finish off the night after a massage. Thank you for making our night!
Quaceé Dorby
Quaceé Dorby
08:20 19 Jul 22
There are so many good things to say about this place. The biggest shout out to Donna May who gave me the best deep tissue massage I’ve ever had in my life. Repeat: the BEST deep tissue massage I’ve ever had IN MY LIFE. The price was $95 for an hour.Other pros: they got me in on a Sunday.The facility is very clean.They have optional spa upgrades (see photos).Cons: They have this required form where you have to fill out medical information. I don’t like providing my medical information and it wasn’t necessary for this type of appointment.The booking process could be simpler but it’s not a make or break.Overall, I had a nice time and look forward to booking with Donna May in the future.
Nique Mower
Nique Mower
23:31 16 Jul 22
Donna, Jackie and Juiletta were amazing!!! Loved all of it worth every penny!!!!
Christina R.
Christina R.
20:34 03 Jul 22
Able to get appointments quickly, wonderful massages and the whole hydrotherapy downstairs was amazing
Rajah Jay
Rajah Jay
23:08 02 Jul 22
Julieta Hernandez
Julieta Hernandez
19:46 29 Jun 22
I want to say thank my Matrix Team family is running the business and thank you to all our customers that trust our services !!
Ryan McCarty
Ryan McCarty
13:49 28 Jun 22
Kamerra H
Kamerra H
15:48 23 May 22
My mom and I did the mother and daughter package and overall it was a really awesome experience! The place was under construction but they were able to accommodate our needs, the only downside is I never even knew our massage therapists names and I am kinda bummed about not being able to utilize the hot tub or sauna but I guess that means I’ll just have to come back another time! (:
Viktoriya Semeykina
Viktoriya Semeykina
03:08 30 Apr 22
I had the best deep tissue massage of my life there, Richard is the best therapist! I highly recommend him for sore muscles and back problems.
masterartist04
masterartist04
00:14 29 Apr 22
I love this place, I recommend this place to everyone
S Havens
S Havens
20:58 24 Apr 22
Excellent massage for myself and my husband. It was my first massage and it was a pleasant experience
Mandy Britt
Mandy Britt
03:15 02 Apr 22
Richard gave an amazing massage!
Tilomai Pea
Tilomai Pea
01:10 24 Mar 22
Richard S.
Richard S.
14:55 14 Feb 22
Here at Matrix massage, Rachel was extremely skilled and attentive to my lower back issues. Fantastic massage, just the right pressure and incredible...
Emma Slikker
Emma Slikker
14:22 01 Feb 22
I have been here 3 times now and have done packages and massages. Always a good experience.
Dolores Medina
Dolores Medina
19:38 12 Dec 21
A delicious sanctuary. I felt the worries of the week being worked out of my body. Richard was my “ Sensei” masseuse educating me on muscle connections and guidance on how to release tension. This is now my spiritual hideaway once a month.
Laura
Laura
05:56 18 Nov 21
R R
R R
05:53 12 Nov 21
Janet Cook
Janet Cook
16:52 09 Nov 21
A little pricey, but always a great job. Definitely worth it.
britt sloan
britt sloan
04:38 12 Oct 21
Mouse kowitts
Mouse kowitts
03:40 04 Oct 21
FrIendly staff, great massage
John S
John S
00:29 06 Sep 21
Had a massage with Donna the other day. I learned a lot, mainly that I should do it mote often. Donna took me on an excellent journey to the land of Awesomesauce.
Seth Walsh
Seth Walsh
23:48 03 Sep 21
I just had the best massage I've ever had from Rachel K. She really helped fix a lot of the abuse I've done to my body through a heavily active lifestyle. Thank you!!
Donna May L.
Donna May L.
14:40 03 Sep 21
Amazing therapists. I love their hydro circuit. sauna has helped my pain in so many ways. If you're going to come here and get a massage definitely book a...
Bryant T
Bryant T
19:49 29 Aug 21
Kelly C.
Kelly C.
15:58 07 Aug 21
My first time visiting Matrix and I somehow booked the wrong service, but I'm not even mad about it! (I booked Thai massage online but when I got there,...
Jesus Moreno
Jesus Moreno
02:33 01 Aug 21
Mike Black
Mike Black
01:31 26 Jul 21
Excellent care and customer service. Donna May and Rachel were awesome! Highly recommend.
Emma vB
Emma vB
16:51 08 Jul 21
Had my first massage here yesterday and was super impressed overall. I booked in with Donna, she did a great job and really worked into my problem areas. She was professional and friendly. Have already booked in for a follow up session.
Sara Stevenson
Sara Stevenson
16:02 21 Jun 21
My husband and I have been going here for 7 years now. We have never once been disappointed. They have an amazing environment, fantastic prices and every therapist we have had has been stellar. 10/10 recommend every time! We had a massage yesterday with Donna May and Rachel K. They both were phenomenal and very professional. We love it here!!!
Livia Gooden
Livia Gooden
00:07 15 Jun 21
Richard is the Bomb.com...and I will be back for their great massage and service!
Whitney Stratton
Whitney Stratton
18:14 08 May 21
Ashley Berger
Ashley Berger
17:10 04 May 21
This was my first visit to Matrix. And I can't wait to go back! I've already scheduled my next massage.The pricing is excellent. You totally okay for their quality and expertise, without paying any markups I've seen at other places. What I received was worth every penny and more.Atmosphere is amazing. I felt welcomed and at ease. It was peaceful and serene. Everything was so nice and clean, and the Covid distancing was easy and encouraged. I got a couple's massage with my partner. The room was nice and big, and the tables were wider than I'm used to at other places.Both therapists were very professional. They listened to my wants and needs. Their instructions were simple and given in a friendly, adult manner. All the things I asked for were given in spades. This is the first time in my whole life a therapist actually respected my wish for soft pressure on my lower back and hips. I can't believe it still. All my covered areas were respected. Rolling over was easy and done with privacy.It feels GREAT. Best massage ever, no doubts. I left feeling so much more relaxed and loose than when I came in. I used to get 3-5 massages a year. But then Covid happened, so I haven't had a massage in over a year. The tightness and knots were no joke. But my therapist worked them out and loosened me up like it was nothing. Like I said, my request for different pressures in different places was honored.I couldn't have had a better experience, there's just no way. Five stars? 100 stars!
Rebecca Weber
Rebecca Weber
02:28 04 May 21
Manuel Medrano
Manuel Medrano
20:04 21 Apr 21
Great hands😍👌👌👌
Jake Darger
Jake Darger
01:37 11 Apr 21
Me and my girl got a ruby couples package and it was fantastic just what I needed.
Emily Poff
Emily Poff
17:24 28 Mar 21
I had the best massage ever from Richard. I have chronically tight muscles and he helped me so much. Highly recommend!!
Susie Greer
Susie Greer
01:55 16 Mar 21
Got the best massage I've had in a long time from Richard. He was really good at making me breath into the tight spots which allowed them to release. He was really knowledgeable and had my posture looking better than it has in ages! Highly recommend! Will be back next time I'm in town!
Brynn P.
Brynn P.
11:09 13 Aug 18
This spa was amazing! A group of us went there this past Friday for a Bachelorette Party! This is the only spa in SLC that has any packages or deals for a...
Next Reviews
See More Reviews