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Customer Reviews
Love their facility. Very clean and upscale. My husband and myself both loved our services. Angela performed an excellent 90 minute facial. It was the best spa services ever.
Shiree Rose
22:23 06 Oct 24
Highly recommended. The owner truly care about each customers and wants to bring best experience. The place is clean, relaxing and quality. I am coming back.
Ray Tang
23:10 05 Oct 24
Angela did my first ever facial and it was so nice and relaxing! they are definitely a go to spot for me now! it was amazing and i am so glad i found them! book with them, you won’t regret it!!:)
cameran murray
23:26 04 Oct 24
Always a great experience. Rachel K is an outstanding Massage Therapist.
Cody McKendrick
16:25 30 Sep 24
Wonderful! I have been going to Matrix for almost four years now. They offer true 2 hour massages (not the 120 including 15 min consultation). Rachel makes it truly personalized, and I feel so much better after seeing her.
Sam Eshelman
16:12 23 Sep 24
i had an amazing facial experience! angela was incredibly knowledgeable and took the time to answer every question i had. the entire session was so relaxing—exactly what I needed. my skin feels rejuvenated, and i left feeling refreshed. i highly recommend if you’re looking for someone who not only delivers great results but also makes the entire process enjoyable and informative! i can’t wait for my next facial!
Caroline Larsen
05:56 16 Sep 24
We loved our first experience at Matrix Spa. We started off with cold plunging and the infrared sauna which we really enjoyed. Angela and Alisha took care of our facials and they were very informative and gentle. We feel amazing and can’t wait to be back.
Lupe Portillo
00:34 16 Sep 24
Quick and easy process - the sports massage itself was also fantastic
Pablo Runco
18:02 12 Sep 24
I had a 30 minute deep tissue massage with Richard. I appreciated how informative he was; explaining what he was doing and explaining how important my breathing was to get the most benefits from the massage. I will be going again.
Laura
18:16 09 Sep 24
I had a 90 minute Swedish massage today with Rachel. It was incredible!! She is so sweet and caring. She gave me the best massage I have had since living in Napa back in the late 90s.I gave up for several years because everywhere I went had gross perfume smells that gave me migraines. Not Matrix. The oils are unscented and the room was so beautiful and relaxing.I was so tense and this massage was exactly what I needed. I can’t wait to go back. It was so good that I already scheduled for next Saturday. This is my new favorite place ❤️
Heather Rene
03:43 01 Sep 24
Amazing experience! Rachel took care of me and she was a professional and sweet masseuse! Definitely coming back again!
Courtney Williams
23:17 03 Aug 24
This has been our second visit here! We travel all the way here from Idaho, and never ever regret! Here is a summary of my review:The fascial was amazing. The girls did an amazing job with the face scrubs etc. the location is clean, and the amenities are amazing. It is super relaxing and everyone is so friendly and professional.Side note:Make sure to drink some of the Chlorophyll water to help hydrate you and detoxify you!
Josh Lopez
05:45 21 Jul 24
Matrix Spa and Massage gave my fiancé and I an exceptional experience. We work long days on our feet, and their massages were relaxing and helped us understand more about our physical issues. We also enjoyed their dry sauna, cold plunge, and steam room, all seemingly brand new! The staff were informative, and accommodating and I love how the place is decorated. We left feeling rejuvenated and deeply relaxed. I highly recommend Matrix Spa and Massage
Jacqueline Joseph
01:42 06 Jul 24
The outside of this spa is deceptive to how large and luxurious it is inside. The owner has put so much thought and care into the building. The facilities are so professional and relaxing. I highly recommend using the additional facilities of the cold plunge and sauna. The therapists and aestheticians are professional, amazing, and really know what they’re doing. I would highly recommend this business.
Alex Wesoloski
03:56 04 Jul 24
I had the pleasure of getting a massage from Julietta on my Birthday, and I have never experienced a massage like this. I felt so taken care of, Julietta really listened to my needs and focused on the areas I was needing help with. After my massage I used the facility for a hydrotherapy session, and it was such a treat. I have been there a couple of times and I have never been disappointed. Everything from the staff, to the location, and facility, this is my absolute favorite place for spa treatments!
Kassi Johnson
22:14 26 Jun 24
I received the best stone massage ever here, so I booked a rosacea facial too.I'm allergic to a lot of things and was a bit concerned but the results were...
Janelle R.
17:21 26 Jun 24
Every time I come here, I've been able to unwind and destress. Julietta is amazing, personable, and extremely accommodating. You can tell that she's put her all into this peaceful escape. I moved to Utah in December from Northern Virginia/DC and it's been super hard to find spas that are anywhere near the caliber I was used to and I'd say that Matrix is top-notch in the SLC area. Before your massagebe sure to destress and loosen up those tense muscles in the infrared sauna. On other days, try out the steam sauna, cold plunge pool, massage chairs, meditation room, etc. I've tried nearly every service, and I keep returning. Come give it a try!! This spa snob gives it 2 thumbs up!
Rosa C.
03:08 22 Jun 24
My first prenatal massage was a dream. I was comfortable and able to relax for a whole hour. Jacqui took great care of me. I will be back!
Cassandra Empey (Cassandra Taylor Empey)
02:18 19 Jun 24
I've had several massages at Matrix and I've always had a positive and relaxing experience. Very professional and service oriented.
Tia Pappas
15:18 13 Jun 24
After my fiancé convinced me to go, today I had my first ever massage therapy experience. Therapist Donna was so amazing and comforting. I expressed my anxiety of it being my first time and Donna couldn’t have been anything better. An absolutely wonderful experience. I definitely will be seeing Donna again. So worth going and experiencing! I feel so relaxed and released from all my built up tension and stresses. I loved the atmosphere and conversation. The person at the front desk was also very kind and showed me a beginner’s guide video as to what to expect as a newbie. A fellow patron who happened to be a therapist herself also talked to me about what I should expect and reassured me that it was going to be an enjoyable experience. It absolutely was. Overall amazing staff, patrons, and business as a whole. Please visit Donna and Matrix if you’re looking for a great place to feel safe and amazing.
Annika Oblezov
21:32 12 Jun 24
Loved this relaxing massage! The masseuse focused on particular areas that needed to be worked out. The room was also inviting -- calming, clean, and inviting. I would've just loved periodic check-ins to see when/where more/less pressure needed to be applied but it was wonderful overall and I came out of it very happy and relaxed!
Radhika Batra
16:25 12 Jun 24
I have had deep-tissue sports massages for decades -- and Jacqui is without question one of the very best I've ever met -- a wizard.
David Rothman
16:44 08 Jun 24
I’ve always had the best deep tissue massages at Matrix but today’s was exceptionally great. Rachel is an amazing therapist! If you need some self care and relaxation this is definitely the place!
Amy Thompson
19:21 06 Jun 24
Matrix was great! The atmosphere was pleasant, and the service was excellent. My only hang-up was that parking was confusing and I got a bit lost.
Brynn Meredith
19:04 06 Jun 24
Massage therapists are devoted and really care about your well-being. I have not felt this relaxed in a long time. Amazing caring staff.
Lina Vega-Morrison
05:26 22 May 24
I don’t think I could recommend Richard enough! I came over a year ago and worked with him and no other massage I’ve had since has compared! Not only did I feel great after the massage but for a long while after I had no tightness and was feeling great! He solves the problems in your body! He is so kind and informative! If you’re looking for a solution to pain problems Richard is the guy!
Brie Ball
00:51 16 May 24
Had cranial sacral from Richard, amazing release, loved hydrotherapy before, wish could turn lights off in hotter sauna
Cordelia Schaffer
23:49 11 May 24
I've been searching for a massage therapist who does bodywork since I moved to Salt Lake City. This past Sunday, I booked 90 mins with Richard Hart, hoping he could relieve some of my lower back pain. I do some kind of workout every day and have just been pushing through with a very tight lower back. I went into the massage in pain and left completely relieved. I honestly didn't even realize how much pain I was in until the absence of it. It's been 4 days and I've worked out 4 times and still no pain. I will book again with Richard, he is now part of my monthly self care routine. He knows the body. He knows how to target areas of tension and release them. He is kind of a miracle worker. The entire staff at Matrix is very friendly and the spa offers tons of services. I highly recommend.
Chelli Wolford
22:33 09 May 24
Rachael was great! I felt very comfortable and she was open to what I needed. Definitely going back again!
Emerson Neet
16:20 09 May 24
Highly recommend Richard. One of the best massages I’ve ever had!
Marlayna Despres
01:36 09 May 24
This place offers sauna, steam room and ice bath if you're into that. Every single therapist here offers something different, they are ALL talented in their own unique way. You just got to find the one that fits you. You can get cupping, hot stones, energy work such as cranial. They even have a therapist here that does stretching or you can get a facial.
Donna May “Lady earth goddess”
14:58 05 May 24
Just got a couples massage today by Julieta & Val Rose! It was the most relaxing & amazing massage we have had. I will definitely be coming back here for all of my future massages!! The heated massage tables & relaxing music was a plus!
Rosemarie
21:06 22 Apr 24
Had the best deep tissue massage from Jacqui that I instantly re-booked w her again! She is amazing.
Liz Rangel
03:03 17 Apr 24
Had a couples massage and used the saunas/cold plunge. Everything was fantastic! Will definitely go back.
David Rasmussen
03:16 08 Apr 24
It had been awhile since my last massage and my visit made up for that time. Donna May was my massage therapist and she did a great job.
Isaac Lemus
23:33 07 Apr 24
I could feel the tension in my neck and back forming and was desperate to find a place that had an opening for a massage. I called around. Matrix & Massage got me in. I am so fortunate to have met Richard. He truly has a gift. He catered to what my body needed. If you are someone who struggles with headaches and migraines, please call and book with Richard. You will not be disappointed.
Savanna Son
04:51 28 Mar 24
Jacqui is an excellent therapist.
D W
16:56 24 Mar 24
Fantastic massage! The sauna was great, facilitates clean, the staff pleasant and punctual. Will definitely be going back.
Veda Loca Kaplan
16:32 24 Mar 24
Came here for recovery after 2 days of skiing. We had a really nice time. The sensory experience was so cool and they had a sauna, steam shower, cold tub and massage chairs. Definitely recommend!!
Ryan Kauchak
05:10 16 Mar 24
This place is a hidden gem! The staff were all very kind. They legit pamper you throughout your whole stay! It’s amazing! This is the prefect place to go for some relaxation. The hydro circuit was such a cool experience. I would highly recommend checking them out!I would highly suggest paying with cash, they charge a 3% fee for cards which I thought was kind of ridiculous 😭
M T
23:29 13 Mar 24
Ive recently had the most incredible experience at Matrix Spa Before my massage, I was treated to a sensory journey that was both exhilarating and beautiful. blindfolded, I was guided through a meditative audio experience that transported me. It also included textures and scents. It was like exploring a new dimension, and I was completely immersed in the experience. The combination of sounds, aromas, and tactile sensations was truly delightful and left me feeling relaxed and rejuvenated. I highly recommend adding this sensory experience to your spa treatment - it's a game-changer! 🙌🏼 Ive been visited this place like four times and it never disappoints!
Diego Marquez
21:11 11 Mar 24
Me encantó la amabilidad con la nos recibieron, son excelentes anfitriones, el ambiente era muy acorde y te invita a relajarte pero lo que más me encantó fue la clase de stretching uff la amé me encantó la conexión que el maestro tuvo conmigo y me ayudó más que nada a conectar conmigo misma , mi cuerpo, mi mente y mis espíritu fue una experiencia nueva para mí y totalmente extraordinaria. Volveré !
Dana Zoe
06:59 11 Mar 24
I have never had a bad massage at Matrix Spa and Massage. Rachel gives the best massages that relax and also work out all the kinks and soreness. Everyone is kind and professional and there is always a relaxing environment. I recommend Matrix to anyone needing a massage
Audra Woolstenhulme
15:18 10 Mar 24
Richard is the best for a very deep tissue massage. Highly recommend!!
Lynn Rilling
20:06 04 Mar 24
Best massage of my life! Val seem to know where my problem areas were, even better than I did - he had great energy.The ambience of the place is very...
Donald E.
14:05 02 Feb 24
Luv this place. Always meet my needs. Been going for over 35 yrs. Don't live there any more but when I visit, always go! Price is great...Linda Russell...
Linda R.
08:39 05 Jan 24
Edit: 09/02 better experience this time due to Rachel who was my therapist. Highly would recommend her services. As for the scheduling I went through the...
E Brandon J.
18:16 02 Sep 23
First time going to a spa it's is one of the Best massage I've ever had! The staff is really friendly. Great service!
Jessica G.
12:57 04 Feb 23
Able to get appointments quickly, wonderful massages and the whole hydrotherapy downstairs was amazing
Christina R.
20:34 03 Jul 22
Here at Matrix massage, Rachel was extremely skilled and attentive to my lower back issues. Fantastic massage, just the right pressure and incredible...
Richard S.
14:55 14 Feb 22
Amazing therapists. I love their hydro circuit. sauna has helped my pain in so many ways. If you're going to come here and get a massage definitely book a...
Donna May L.
14:40 03 Sep 21
My first time visiting Matrix and I somehow booked the wrong service, but I'm not even mad about it! (I booked Thai massage online but when I got there,...
Kelly C.
15:58 07 Aug 21
This spa was amazing! A group of us went there this past Friday for a Bachelorette Party! This is the only spa in SLC that has any packages or deals for a...
Brynn P.
11:09 13 Aug 18
