Matrix Spa & Massage Customer Reviews
This place is interesting and my therapist was definitely unique. He only massaged my upper body and told me to breathe into my collar bone and other instructions that I didn't quite know how to follow. My elbow was sore for a day or two after. I do think he was genuinely trying to help, but I would have liked more explanation of what was the rationale behind the movements and instructions. I also would have preferred to have received some work on the legs, but again 60 minutes sometimes isn't enough time I guess. Other members of group liked there experience more and described there massages very positively. The offer to return gratis by the owners in their comments below is a nice sentiment and a testament to how they care for their business. (Unfortunately I was visiting from out of town so cannot do so but again appreciate it)
Dr. Stephen Becker
11:47 25 Oct 22
Donna May rocked my world - the best massage I've gotten in salt lake so far and I've tried a few different spas at this point. The level of pressure, the intuition, the obvious mastery of her craft - cannot recommend her enough. She is a neck wizard.
13:41 26 Sep 22
Best Massage I have ever had. Donna May provided a relaxing and therapeutic massage. She always had the perfect amount of pressure and seemed to tailor the massage just to me. I will book with Donna May as often as I can. She is also such a kind person.
00:34 26 Sep 22
Well worth it!My wife and I were needing time to unwind and relax, I bought the Emerald Package, it was well worth the money! The amount of time and detail the staff took us was amazing. We left feeling relaxed and ready to tackle the world again. We are going to be coming back. The spa downstairs was amazing, what a way to finish off the night after a massage. Thank you for making our night!
15:57 22 Jul 22
There are so many good things to say about this place. The biggest shout out to Donna May who gave me the best deep tissue massage I’ve ever had in my life. Repeat: the BEST deep tissue massage I’ve ever had IN MY LIFE. The price was $95 for an hour.Other pros: they got me in on a Sunday.The facility is very clean.They have optional spa upgrades (see photos).Cons: They have this required form where you have to fill out medical information. I don’t like providing my medical information and it wasn’t necessary for this type of appointment.The booking process could be simpler but it’s not a make or break.Overall, I had a nice time and look forward to booking with Donna May in the future.
08:20 19 Jul 22
Donna, Jackie and Juiletta were amazing!!! Loved all of it worth every penny!!!!
23:31 16 Jul 22
Able to get appointments quickly, wonderful massages and the whole hydrotherapy downstairs was amazing I want to say thank my Matrix Team family is running the business and thank you to all our customers that trust our services !!
19:46 29 Jun 22
My mom and I did the mother and daughter package and overall it was a really awesome experience! The place was under construction but they were able to accommodate our needs, the only downside is I never even knew our massage therapists names and I am kinda bummed about not being able to utilize the hot tub or sauna but I guess that means I’ll just have to come back another time! (: I had the best deep tissue massage of my life there, Richard is the best therapist! I highly recommend him for sore muscles and back problems.
03:08 30 Apr 22
I love this place, I recommend this place to everyone
00:14 29 Apr 22
Excellent massage for myself and my husband. It was my first massage and it was a pleasant experience Richard gave an amazing massage!
03:15 02 Apr 22
Here at Matrix massage, Rachel was extremely skilled and attentive to my lower back issues. Fantastic massage, just the right pressure and incredible... I have been here 3 times now and have done packages and massages. Always a good experience.
14:22 01 Feb 22
A delicious sanctuary. I felt the worries of the week being worked out of my body. Richard was my “ Sensei” masseuse educating me on muscle connections and guidance on how to release tension. This is now my spiritual hideaway once a month.
19:38 12 Dec 21
A little pricey, but always a great job. Definitely worth it.
16:52 09 Nov 21
FrIendly staff, great massage
03:40 04 Oct 21
Had a massage with Donna the other day. I learned a lot, mainly that I should do it mote often. Donna took me on an excellent journey to the land of Awesomesauce. I just had the best massage I've ever had from Rachel K. She really helped fix a lot of the abuse I've done to my body through a heavily active lifestyle. Thank you!!
23:48 03 Sep 21
Amazing therapists. I love their hydro circuit. sauna has helped my pain in so many ways. If you're going to come here and get a massage definitely book a... My first time visiting Matrix and I somehow booked the wrong service, but I'm not even mad about it! (I booked Thai massage online but when I got there,... Excellent care and customer service. Donna May and Rachel were awesome! Highly recommend.
01:31 26 Jul 21
Had my first massage here yesterday and was super impressed overall. I booked in with Donna, she did a great job and really worked into my problem areas. She was professional and friendly. Have already booked in for a follow up session. My husband and I have been going here for 7 years now. We have never once been disappointed. They have an amazing environment, fantastic prices and every therapist we have had has been stellar. 10/10 recommend every time! We had a massage yesterday with Donna May and Rachel K. They both were phenomenal and very professional. We love it here!!!
16:02 21 Jun 21
Richard is the Bomb.com...and I will be back for their great massage and service!
00:07 15 Jun 21
This was my first visit to Matrix. And I can't wait to go back! I've already scheduled my next massage.The pricing is excellent. You totally okay for their quality and expertise, without paying any markups I've seen at other places. What I received was worth every penny and more.Atmosphere is amazing. I felt welcomed and at ease. It was peaceful and serene. Everything was so nice and clean, and the Covid distancing was easy and encouraged. I got a couple's massage with my partner. The room was nice and big, and the tables were wider than I'm used to at other places.Both therapists were very professional. They listened to my wants and needs. Their instructions were simple and given in a friendly, adult manner. All the things I asked for were given in spades. This is the first time in my whole life a therapist actually respected my wish for soft pressure on my lower back and hips. I can't believe it still. All my covered areas were respected. Rolling over was easy and done with privacy.It feels GREAT. Best massage ever, no doubts. I left feeling so much more relaxed and loose than when I came in. I used to get 3-5 massages a year. But then Covid happened, so I haven't had a massage in over a year. The tightness and knots were no joke. But my therapist worked them out and loosened me up like it was nothing. Like I said, my request for different pressures in different places was honored.I couldn't have had a better experience, there's just no way. Five stars? 100 stars!
17:10 04 May 21
20:04 21 Apr 21
This spa was amazing! A group of us went there this past Friday for a Bachelorette Party! This is the only spa in SLC that has any packages or deals for a...