Coronavirus Notice Regarding Appointments at Matrix Spa & Massage

Written by Matrix Massage and Spa , Posted in Articles

In light of stop the spreading Coronavirus pandemic, Matrix Spa & Massage wants to do our part to contain its spread and protect the safety and health of our clients and hard-working staff .

Please wear a face mask when entering the building as well when you getting your service.

We are taking appointments from 1pm to 7pm. Wed to Friday,

Sat & Sun 10am to 5pm

if you like to book an earlier appointment please call @801-799-4999 and  request it.

You may still purchase gift certificates online.

We anticipate that we will continue this policy as long as necessary.  If we all take reasonable precautions, together, we will get through this.

Thank you for your business and support!
Matrix Massage & Spa

Massage Therapy FAQ’s

The law always requires that you be appropriately covered with sheets or towels to keep you comfortable and warm. If you start feeling uncomfortable or exposed, speak up. Your therapist will respect your wishes and work with you to make the massage session a comfortable one.
No, only undress as much as you are comfortable with. Some people prefer undressing completely, while others prefer to keep undergarments on. You'll have privacy in your massage room to undress before the session and redress afterwards.
It depends on your massage therapy goals. Some people get a monthly massage to manage stress or to prevent health problems. Others opt for weekly sessions if they need relief from injuries and chronic tension.
Licensing and certification mean that the massage therapist can legally practice massage in your city or state. To get this license, they must have performed several hours of training at an accredited school, past the extensive licensure exam, and have paid any relevant licensing fees.
Every insurance plan works a little differently, so your best bet is to contact your insurer directly. Some plans do cover alternative therapies including chiropractic and massage. You will likely need a doctor's prescription first. If you don't have health insurance, or if it doesn't cover massage therapy, you can find massage therapy coupons and discounts on our site.
How much depends on how pleased you are with the service and how much the massage costs (the full price, not any discounted fees). One easy trick is to think about how you would tip a waiter after a similarly priced restaurant meal. This is often 15-20% or more if you received exceptional service.
Let your massage therapist know before the session if there are areas on your body that you don't want to be touched. They will have the training and experience to give you a therapeutic massage while working around ticklish or sensitive places like your feet or abdomen.
Yes, absolutely. You should always speak up if something is uncomfortable. Secondly, keep the lines of communication open during deep tissue massage or sports injury massages. Your therapist needs the feedback to work on you properly and without aggravating an injury. On the other hand, if you are looking for relaxation, it's often best not to talk unless necessary. This lets your mind as well as your body release tension. With the right mindful breathing technique, you may even achieve a stress relieving meditative state during the massage.
Most likely, unless your doctor says otherwise. Prenatal massage can reduce and relieve common pregnancy issues like lower and upper back pain, sciatic nerve irritation, swelling, tension headaches, heartburn and constipation, and more. Let your massage therapist know that you're pregnant so they can use the right techniques during the session.

Call Now to schedule your massage! (801) 799-4999


What Matrix Spa & Massage Customers Are Saying

Whitney Stratton
Whitney Stratton
18:14 08 May 21
Ashley Berger
Ashley Berger
17:10 04 May 21
This was my first visit to Matrix. And I can't wait to go back! I've already scheduled my next massage.The pricing is excellent. You totally okay for their quality and expertise, without paying any markups I've seen at other places. What I received was worth every penny and more.Atmosphere is amazing. I felt welcomed and at ease. It was peaceful and serene. Everything was so nice and clean, and the Covid distancing was easy and encouraged. I got a couple's massage with my partner. The room was nice and big, and the tables were wider than I'm used to at other places.Both therapists were very professional. They listened to my wants and needs. Their instructions were simple and given in a friendly, adult manner. All the things I asked for were given in spades. This is the first time in my whole life a therapist actually respected my wish for soft pressure on my lower back and hips. I can't believe it still. All my covered areas were respected. Rolling over was easy and done with privacy.It feels GREAT. Best massage ever, no doubts. I left feeling so much more relaxed and loose than when I came in. I used to get 3-5 massages a year. But then Covid happened, so I haven't had a massage in over a year. The tightness and knots were no joke. But my therapist worked them out and loosened me up like it was nothing. Like I said, my request for different pressures in different places was honored.I couldn't have had a better experience, there's just no way. Five stars? 100 stars!
Rebecca Weber
Rebecca Weber
02:28 04 May 21
Manuel Medrano
Manuel Medrano
20:04 21 Apr 21
Great hands😍👌👌👌
Jake Darger
Jake Darger
01:37 11 Apr 21
Me and my girl got a ruby couples package and it was fantastic just what I needed.
Emily Poff
Emily Poff
17:24 28 Mar 21
I had the best massage ever from Richard. I have chronically tight muscles and he helped me so much. Highly recommend!!
Damon Bryan
Damon Bryan
14:37 26 Mar 21
Great massages!
Susie Greer
Susie Greer
01:55 16 Mar 21
Got the best massage I've had in a long time from Richard. He was really good at making me breath into the tight spots which allowed them to release. He was really knowledgeable and had my posture looking better than it has in ages! Highly recommend! Will be back next time I'm in town!
Vanessa Crump
Vanessa Crump
09:05 07 Mar 21
Donna May was amazing. I've had a ton of massage and I've never had something so good at such a good value in the US. If I lived in Salt Lake City, I'd go back to see her specifically.
Jennie Williams
Jennie Williams
23:50 03 Mar 21
myndee Hanberg
myndee Hanberg
01:53 21 Feb 21
My hubby and I came in for a couples massage but due to a mishap with the room we had to be separated. Other than that we really enjoyed the massages. I had Rachel and she was great. Very informative, friendly, and respectful. It was very clean and a calming atmosphere. Overall 5 stars.
Cezaryna Dzawala
Cezaryna Dzawala
16:45 20 Feb 21
Jacqui was very professional and knowledgeable.I felt like a newborn afterwards and I will definitely be back!
Christian Fierro
Christian Fierro
01:11 13 Feb 21
I had a delightful and safe experience here with my SO for a couples massage and hydrotherapy session. Donna May and Rachel were great therapists that asked questions and delivered as needed. The entire experience was so relaxing and I wish we could have stayed longer
Alyson Johnson
Alyson Johnson
23:24 06 Feb 21
Rachel did a prenatal massage and she was excellent. My husband booked it for on their website for $70 but the owner told me at checkout it was $80. I'm disappointed that she did that.
Rochelle Rice
Rochelle Rice
16:53 31 Jan 21
I booked 5 massages for my sisters and I. The staff worked to find a place in their schedule for us and made it such a nice experience. Personally for me, Richard was so phenomenal! He was very professional and talked as much as I wanted but most of the massage I just wanted to relax. He calmly cued me to breath to release the tension of the muscle he was working, giving gentle education. I received the perfect pressure that I requested, which I like a lot of pressure. I would definitely book here again!
Horge Condaliza
Horge Condaliza
01:15 29 Jan 21
Amazing experience. Purchased a Groupon, and wasn't disappointed. Jaqui is very good at what she does. It was only a half hour swedish, but what she did in that half hour was amazing! Plus the infarred sauna was dope. Haven't sweat that much in a long time.
Anny Spencer
Anny Spencer
16:29 25 Jan 21
This was a first time massage for both me and my spouse. We used the Ruby Package so we could enjoy the hydrotherapy circuit. Our therapists were Donna May and Jacqui and they were both amazing! I loved that they explained the whole process and really made us feel comfortable. We would definitely recommend!
Tanner Ori
Tanner Ori
02:54 08 Jan 21
Matrix Massage is my favorite in Salt Lake. The staff is friendly and the work is amazing! I recently went in for some nerve pain and as soon as i left I felt 100 times better! Definitely recommend and I will definitely be going back soon!
Kenzee Bird
Kenzee Bird
16:25 03 Jan 21
We had an amazing couples massage, the staff was very professional and friendly, and the building was clean and well-kept! Such a great experience, will be coming back for sure!
Jorge Valle
Jorge Valle
17:17 17 Mar 20
Alfonso Ayala
Alfonso Ayala
17:03 17 Mar 20
norma castillo
norma castillo
16:49 17 Mar 20
Michael LaCombe
Michael LaCombe
21:43 15 Mar 20
brody harris
brody harris
06:25 15 Mar 20
I happened to be in Slc area for the day and decided I needed a massage. I booked the 90 minute deep tissue massage and they got me booked in with less than a 45 minute notice to my surprise! There was nice calming music and the receptionist was very friendly. Jacque my therapist was very knowledgeable and professional in her work. She asked about the problematic areas and made sure to put some extra effort into them. That was the best massage I have ever received, you just can’t put a price on the pain relief I experienced I will most certainly be back!
Jeff Deitz
Jeff Deitz
16:32 27 Feb 20
My wife and I have been going to Matrix for several years now. Always a couples massage with reflexology. Great experience! Calm environment with a relaxing experience. My therapist this last even gave me some stretches I could do at home for my back.
Laurel Hill
Laurel Hill
16:53 25 Feb 20
I was so impressed with my massage, it was unexpected and exactly targeted what was hurting. I will be back.
Madeline Malmquist
Madeline Malmquist
17:07 24 Feb 20
I have been to a few places around town over the years and i find myself always coming back to Matrix. They offer a large variety of massage therapists to choose from.
Jane Edwards
Jane Edwards
04:12 22 Feb 20
I have known the owner of Matrix Spa & Massage for decades, long before her business was even a dream. I marvel at her success in growing a 5-star spa. From my first step through the door I am greeted by a welcoming, informative, happy-to-serve-you receptionist. The environment is peaceful, calming, inviting throughout my visit. I have had the privilege of many massages from owner Julieta Hernandez. She demonstrates brilliance in creating a business that develops exceptional therapists in a nourishing environment. Aches diminish. Massages never disappoint. Thank you for the comfort and relief. Unbeatable.
Bart Williams
Bart Williams
15:06 19 Feb 20
Great deep tissue massage the first time I went. I went a second time and it was even better! Went for a 3rd time and still great. Making progress with some tight back muscles.
Lynsee Murtaugh
Lynsee Murtaugh
03:36 13 Feb 20
One day I had a terrible massage on my anniversary and when I emailed the spa they took care of me with a make up massage. The second massage was with Troy and it was absolutely amazing. He listened to everything I asked of him and was one of the best massages I have had in a long time. Troy and Julieta (the owner) are the reasons I will be back!
Vaughn Call
Vaughn Call
18:23 12 Feb 20
We had a great experience - again. Our couples massage was awesome. Both therapist we very good and put our concerns first. They asked the right questions and gave great advice post massage!
Roger Graff
Roger Graff
20:59 05 Feb 20
It's a perfect time for "Winter" massage to get rid of stress,colds and be "warm" and relaxed for a good massage👍😊
יוחאי גרינפלד
יוחאי גרינפלד
22:22 27 Jan 20
Came here with a group of dancer from Fiddler on the Roof Broadway Tour, and had the best time. This place offers a replenishing environment of wellness and self care, and was just what we needed. Excellent staff, excellent clean facilities, and endless kindness from the front desk (shout out to Adam).
Isabella Faye Silva
Isabella Faye Silva
03:08 25 Jan 20
I loved my prenatal massage I got from here! I felt so much better. Thank you Matrix Massage!
Dede Vilven
Dede Vilven
19:02 18 Jan 20
Would definitely go to Nina again. I’m so happy to have found a massage therapist that knows what they are doing and can get all the knots out. She left me with some notes and things to work on at home which was much appreciated.
Robert M
Robert M
03:47 13 Jan 20
This place is wonderful. I always leave very relaxed and refreshed.
Jedi Karen
Jedi Karen
06:51 02 Jan 20
The guy who worked on me was beyond wonderful. He started off too hard and then when I said something he went to a spot on perfect pressure. I was in pure bliss and I struggle with constant anxiety. I see why this place is so popular.
Tyler Call
Tyler Call
07:43 20 Nov 19
Aaron Fournier
Aaron Fournier
17:55 15 Nov 19
Fantastic service and quality massage. They actually care about their customers' issues and adapt to them during the massage.
P Dixon
P Dixon
15:28 09 Nov 19
I have been going to Matrix for many years. Before that I had been going from spa to spa looking for a place that was consistent, and finally found Matrix. I have had many therapists there and they have all been great, and very professional. I can generally get appointments when I need them. Highly recommend.
Brynn P.
Brynn P.
11:09 13 Aug 18
This spa was amazing! A group of us went there this past Friday for a Bachelorette Party! This is the only spa in SLC that has any packages or deals for a...
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  • Monday
  • 9:00am - 9:00pm
  • Tuesday
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  • Thursday
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  • Friday
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  • Saturday
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  • Sunday
  • 11:00am - 7:00pm

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